PangolinMatrix stores your randomized matrix, account email, hashed account password, and account directive. It does not store your real passwords or encoded password notes.
Registered Account Matrix access is a paid product unless PangolinMatrix explicitly grants access. The No-Account Kit is the free browser-only option.
Account Matrix is a one-time digital purchase. Once access has been delivered, payments are generally non-refundable, including if you later delete your account. This does not limit any rights you may have under applicable law or payment provider dispute rules.
Your account directive is stored so the helper can encode and decode consistently. If you delete your account, print or save your matrix and directive first.
You are responsible for protecting your account and keeping your matrix separate from encoded password notes. The directive should be memorized, but it is not enough protection if both the matrix and encoded notes are exposed.
The matrix method reduces certain risks, but no security method can guarantee protection against every mistake, attack, or disclosure.