PangolinMatrix stores your randomized matrix, account email, and hashed account password. It does not store your real passwords or your directive.
Registered Account Matrix access is a paid product unless PangolinMatrix explicitly grants access. The No-Account Kit is the free browser-only option.
Account Matrix is a one-time digital purchase. Once access has been delivered, payments are generally non-refundable, including if you later delete your account. This does not limit any rights you may have under applicable law or payment provider dispute rules.
Your directive is shown once. If you lose it, PangolinMatrix cannot recover it or decode your saved encoded passwords.
You are responsible for protecting your account and keeping your matrix separate from encoded password notes. The directive should be memorized, but it is not enough protection if both the matrix and encoded notes are exposed.
The matrix method reduces certain risks, but no security method can guarantee protection against every mistake, attack, or disclosure.